WordPress website maintenance

Website Technology


The Ethical Agency are WordPress website design specialists – WordPress is used by 40% of all websites globally. WordPress is a great success story for the open source community but it also means that as the most popular website planet on earth, its also therefore a popular platform (i.e. your website) that hackers are trying to hack. But don’t worry, we take security very seriously and your website is safe with us.  

WordPress is constantly updated as a platform and provides for thousands of plug-ins to enhance/upgrade/expand your website’s capabilities which makes it a suitable choice in relation to scalability.

WordPress is also very well suited for responsiveness – providing for seamless user experiences on mobile and tablets as well as Desktop computers and laptops.

With contiguous updates and changes to browsers and browser standards, and CMS platforms that are regularly updated, this helps to really extend the longevity of your site, making it much more forwards compatible and responsive than traditional hand-coded websites could ever be – for literally a portion of the effort (and cost).

WordPress provides for an intuitive CMS (Content Management System) which is well known globally by clients needing to edit aspects of their website. Not every aspect of the site will be editable by the client. We can provide training for WordPress editing.

Being WordPress specialists we are able to provide your website with ongoing best practise improvements through ongoing discovery, research and implementation from all other ongoing projects.

You can feel rest assured that WordPress development is widely practised should the need arise to change suppliers.

Does maintenance include content updates?

Website maintenance includes a specific set of technical tasks that are all related to website maintenance, and therefore does not include content updates. Content updates can be provided before or after maintenance but does not form part of a maintenance contract or SLA.

Monthly maintenance is a mandatory service that we provide and is included in the price of monthly website hosting.

Maintenance includes firstly research to ensure the proposed updates will not break the website, then backing-up of the site, updating of software, and then checking the website once completed.

We receive regular updates from 3 independent industry sources on all WordPress eco-system vulnerabilities (plug-ins, themes, wordpress itself)(of which there are dozens each month), from which we use to update our client’s websites on a monthly basis, or make emergency updates where required.

The theme and plugins are being updated by their own developers, on a regular basis, and often monthly for various reasons, not limited to plugging vulnerabilities and increasing security. Not all software developers will have the same standards and often vulnerabilities are found.

Monthly wordpress maintenance plans

Websites are like cars with thousands of moving parts that connect in the back-end to make your website work well. Just like cars – we undertake mandatory monthly maintenance on all websites produced by TEA. At The Ethical Agency we take security and maintenance very seriously and our maintenance process includes the running of security scans and the provision of a monthly report of all the specific maintenance work undertaken.

The reasons for maintenance are two fold:

  1. A WordPress website is made up of the WordPress platform, PHP framework, theme, and plug-ins. These four elements are continually being updated and it is essential to update these all regularly and together to ensure compatibility.
  2. In addition as a result of WordPress being the most widely used platform on earth, it is also the most susceptible to hacking. It is therefore essential to keep WordPress, the theme, and plug-ins up to date to mitigate security threats. A hacked website can have a costly effect on your brand’s reputation as well as be a potentially expensive exercise to fix.

Our WordPress maintenance plans are a fixed monthly cost to ensure the software behind your website is secure, compatible and up to date.

Our monthly WordPress maintenance plan includes:

  • WordPress core software updates when applicable
  • WordPress plugin updates when applicable
  • PHP update when required
  • Theme updates when applicable
  • Security scan
  • Uptime monitoring
  • Periodic backups
  • Delete Spam Content
  • Testing all Forms
  • Optimising the WordPress Database
  • Fix 404 Errors and Broken Links
  • Review of WordPress Security Logs
  • Website speed optimisation scan
  • Maintenance report

Satisfied clients

The Ethical Agency
Based on 13 reviews
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Marc Sherratt
Marc Sherratt
Brett is a highly detailed and reliable professional that helped us achieve a well crafted website for our architectural firm. I strongly recommend him.
Scott Rogers
Scott Rogers
I've worked with Brett and his team for over a year and their customer service is excellent. They deal with queries and changes swiftly and are extremely easy and enjoyable to do business with. Thanks Ethical Branding.
Robert Worthington
Robert Worthington
Brett helped us develop a set of new icons for our software platform. Was great working with him and very happy with the results.
Melanie Esterhuizen
Melanie Esterhuizen
Brett is very reliable and great at what he does - I'd highly recommend him.
Nina Sierra Rubia
Nina Sierra Rubia
Great mission, great prices, great work!
Trenton Birch
Trenton Birch
Great company, always deliver and care about what they do and our planet
Richard Mills
Richard Mills
We have worked with Brett on a number of projects in the last 5 years the most notable our website www.streettalktv.com. He is always very responsive, brings great fresh new ideas with a sense of humour. He strives for excellence and professionalism in all that he does. We continue to have a great... working relationship.read more
Bianca Kaiser
Bianca Kaiser
I have been working with Brett for years on various projects and would 100% recommend him. He is super reliable, always goes the extra mile and works at lightening speed when the pressure is on.
Noel Da Costa
Noel Da Costa
Brett and I have been working together for years. Unfailingly reliable and always willing to go the extra mile with a smile. I'm a big fan of Ethical Branding. 📢
Lee-Roy Davids
Lee-Roy Davids
Their work ethic is like none other! Professional and turn around time is out of this world!
Lungi Mthethwa
Lungi Mthethwa
I have been working with Brett since last year and I must say that I am super impressed with his creativity and services. He is always on the ball, works ahead of time and loves to brainstorm new concepts. Ethical Branding is amazing and I would definitely recommend it to anyone!
Elmari Dell
Elmari Dell
Ethical Branding managed to define exactly what we wanted as the brief was influenced by a number of people. Proposals were presented in no time and we appreciated the clear professional guidance and enthusiasm with which Brett handled us. Our first steps were cautious, but it was easy to let go... and rely on his amazing creativity and experience. We also tested his patience to the limit.read more
Mark Patrick Bland
Mark Patrick Bland
These guys turned around my CI (Corporate Identity) and website in no time at all, delivered exactly on brief, went above and beyond and just understood what I was wanting from the get go. Love what you guys did for our TASTE Walking Tours - thank you!
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