Premium, affordable and sustainable e-commerce websites
The Ethical Agency’s key differentiator is that we invest the necessary time to fully understand your business, goals and objectives to ensure our joint long-term success. Our e-commerce website solutions are 100% tailored and customised to your needs.
Building long-term relationships by offering small business premium, professional, affordable & sustainable e-commerce solutions & services.
Whether your business operates in Cape Town, Johannesburg, PE, Durban, or anywhere in South Africa – we have you covered.
What is sustainable web design?
Sustainable web design is an approach to designing web services that puts people and planet first. It delivers digital products and services that respect the principles of the Sustainable Web Manifesto: clean, efficient, open, honest, regenerative, and resilient. In addition, we host your website (and sometimes emails) on servers powered by renewable energy (green hosting) and power our entire business on renewable energy.
Our 13 point checklist for a successful e-commerce website build:
- Website design and architecture
- Responsive/mobile-friendly website design
- Rich, considered content
- Search and search results
- Categories & products
- Search engine optimisation SEO
- Shopping cart
- Checkout process
- Legal requirements
- Customer retention
- Google analytics and other services
By following our 13 point plan (based on many years of experience), we will have your e-commerce website performing at optimum levels, helping you to do what you do best – sell product!
A typical e-commerce website workflow and user journey.
Customised B2B & B2C solutions
Whether your business is B2B or B2C, The Ethical Agency has solutions to meet your needs. Our talented team can design and implement a custom e-commerce website for your business. Our e-commerce platform can be customised to help your e-commerce business thrive. To learn more about how The Ethical Agency can help your B2B or B2C e-commerce business, contact us today!
A tailored solution to your needs
Enjoy one of the fastest-growing industries in the world by leveraging sales online. We’ll help you build a tailored, scalable, secure platform that will guide your buyer through a seamless purchasing process.
Innovative & creative
We are a team of professional software developers, business analysts, and designers, based in Cape Town and Johannesburg. We’ll drive the delivery of your e-commerce platform forward by offering intuitive e-commerce solutions to meet current global trends.
Standard and complex e-commerce solutions
Tailored e-commerce website packages to suit all your needs
We will consult with you to find the best digital solution based on your specific requirements. With our own ethos of providing green and sustainable website design & development solutions, we love to forge long lasting and prosperous relationships with all our clients.
E-commerce website case study
The Ethical Agency helped streamline The Environmental Law Association of South Africa’s memberships by creating a website e-commerce solution. Coupled with a membership solution, the website helps to reduce administration time by allowing members to sign up online. In addition the recurring payments option means that members only need to sign-up and pay once.
Tortilla Modern Mexican
The Ethical Agency helped this upmarket take-away joint join the e-commerce club by first helping to take donations (redeemable for food in future) during Covid, as well as to create their first online store to sell their delicious food to collect from a number of their stores. In addition, customers can also order from delivery options like Mr. Delivery and Uber Eats.
“Ecommerce isn’t the cherry on the cake, it’s the new cake”
E-commerce website design and development
Cape Town, South Africa
Our team will advise you on the platform infrastructure and server requirements. We’ll make sure you know how to optimise costs and scale in an optimal & sustainable way.
- Technology choice
We’ll act as your CTO (chief technical officer!) to help you choose the most suitable platform for your needs (this will always be WooCommerce of course!). Start your digital journey smoothly and swiftly.
- Order management
Track your inventory levels, orders, sales and deliveries with ease. You can also handle documents and issue invoices in one place.
We’ll help you integrate with any payment platform: PayFast, PayU, SID, Yoco, PayGate and new online payment technologies like SnapScan and Bitcoin to provide an intuitive and secure checkout experience.
- Customer care
The after-sales stage is the cherry on top of your ecommerce platform. Take care of claims and returns and have all the necessary feedback channels. Customer service features like WhatsApp business integration, Facebook Messenger or an online chat service to make sure your customers are well looked after and continue to enjoy a great shopping experience
We are not a ‘hit and run’ outfit. We will continue to provide support and maintenance for all your digital needs and will keep you informed on the latest technologies and give you ideas on how to grow the business online.